It does indicate that while many people, and in some cases rightfully so, say TSA and gov't has a kneejerk reaction to things, so do many people in the public who give an instant reaction that is negative to TSA before all the facts have come out. A prime example of that is the incident a month or 2 ago where the passenger claimed that her child was taken away from her. The instant reaction was negative, even before there was any response. Now, whether or not the video of this will be released, who knows. Not my pay grade to make that call, but there are 2 sides to every story. And this guy's story, at least to me, doesn't add up.

PS: I do not work at this airport so I don't have first-hand knowledge of the incident like SATTSO does, I'm just going off of what I read in the article.