FlyerTalk Forums - View Single Post - Joke customer service - again.
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Old Jan 22, 2010 | 4:09 pm
  #9  
og
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Join Date: Apr 2002
Location: SYD BXG
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I have redemed points for a QF ticket BKK-SYD. I also received the message that the card needs verification in BKK. Based in SYD, this was not going to be possible. I rang QF in SYD (perhaps MEL?) and explained, they said "no problems" and the ticket was issued. IIRC it was still issued in BKK as I had a THB charge on my CC for the taxes.

OT: It was a delight to redeem AS points for a US domestic flight the other day and not make any cash payment for taxes etc.
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