FlyerTalk Forums - View Single Post - Scam insurance at AA.com ?
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Old Jan 21, 2010 | 7:35 pm
  #14  
JDiver
Moderator: American AAdvantage
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I've got to agree with you on this one - I don't think American Airlines is scamming anyone, but if it is as you say, they are providing a sleazily worded product from "the other AA" - in this case, Access America- shame on them.

I think a complaint to American is in order, as well as to Access America - and perhaps to the state's insurance regulator in which they do business.

Originally Posted by Blumie
Scam is a strong word. But it is typical insurance company deceptive advertising. They advertise a $50k limit on emergency medical tranportation, and if you take the time to pull up and read the full policy, all it tells you is that the policy limit (i.e., $50k) applies to all emergency medical transportation, which includes repatriation. If you only learn of the $5k sublimit after you've purchased the policy, I think that's pretty sleazy. I've obviously done a 180 on this (although I don't blame AA; unfortunately this is how insurance companies operate).
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