FlyerTalk Forums - View Single Post - Impressive response from DL cust. svc. re poor FA behavior
Old Jan 21, 2010, 1:05 pm
  #43  
butlers
 
Join Date: Aug 2009
Programs: Delta - Silver, Intercontinental - Ex Plat
Posts: 26
Agreed

Originally Posted by jeff30189
In a world filled with real problems related to the airline industry, being forced to stow a bag 2 rows behind you should barely qualify as an inconvenience.

The problem with writing letters about every trivial and perceived slight is that it detracts from those who write with real issues.

Sure, the FA was probably lazy and she definitely isnt what Delta would consider to be a model employee, and she evidently needs some coaching - but c'mon.

IMHO, complaint letters should be reserved for real issues where there is actual damage, loss or travel interruption. You know, like why there aren't any "good snacks" available in the SC lounges.
+1 ^
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