Originally Posted by
DLdweeb
It must just be me, but this is getting comical....
There's a post today about a guy who complained about a FA who took up the forward bins on a CRJ with here personal stuff. Oh and she wasn't personable. He got 7,500 miles.
Now DL is going to be notified about an FA who lies about a banana....
I know this is Flyertalk, but come on.
It's about perception. Maybe if Delta starts to see that people are getting fed up with all the little things going on, they'll start to try and work towards real customer service again. I know I'm just dreaming, but the point remains.
Besides, where do you draw the line? Is lying about an upgrade seat worse? Or lying that the bins are all full and requiring several people to gate check bags? What level lie should be OK, and what level shouldn't?