Originally Posted by
Moebius01
However, there's also the fact the Delta is ranking at or near the bottom on an awful lot of c-sat surveys recently. That might be driven by size as well, but if it is, it's an indicator that Delta is now too large for it's own good.
too large and too unconcerned for it's own good. I am sure they have heard all the complaints related to their rusty website and non sense award redemption prices.. but have/will they do anything in a timely manner?