FlyerTalk Forums - View Single Post - Luggage with unconditional life-time warranty
Old Jan 19, 2010, 7:45 pm
  #9  
tfar
 
Join Date: Jan 2009
Location: Berlin and Buggenhagen, Germany
Posts: 3,509
Patagonia says "damage due to wear and tear will be repaired at a reasonable charge".
http://www.patagonia.com/web/us/pata...tid=3915&ln=26

I just brought them a 12 year old Torre jacket. They fixed it up for me for free. Nice! But this is not a warranty that takes care of a torn bag for free. It is not quite in the same league as the ones we are talking about here. Also most Patagonia packs would be carry-on, so warranty isn't that important.

The "satisfaction guarantee" at L.L. Bean is not exactly worded very concretely.
http://www.llbean.com/customerServic...ee.html?nav=gn

Till
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