Very nice indeed, let's have a look - oh there we go: (sarcasm)
1) Semantics now on three levels: "it's not the TSAs fault, look at the FBI and the airlines" plus "I'm not a TSA spokesperson I just write on the official TSA blog" and "the kid is not on a list" even though he is treated as if he was on the list (otherwise there would be no selectee screening)
2) Not a helpful suggestion either (useless redress programme)
3) Not removing the offensive text where he insults the mother.
^ Great job and congrats again!
To be fair: the very last sentence could be interpreted as an apology, but I'm not quite sure.