Originally Posted by
sukn
The OP is not asking to be exempt from the fee, but is asking why the information about expedited fees is not clearly displayed during the award reservation process. Frankly, the OP is raising a valid issue.
Actually, he appears to have asked AA for both.
One possible response by AA (if they desired to make a change) would be to allow award holds to run 5 days or to the 21 day mark, whichever came first. That would satisfy OP's complaint, but it is not a change I would like to see made.