FlyerTalk Forums - View Single Post - Best Way to Register Formal Complaint re Call Button Non-Response?
Old Jan 18, 2010 | 9:50 pm
  #9  
FreFly
All eyes on you!
15 Years on Site
 
Join Date: Oct 2007
Location: USA
Programs: UA (1K, 2MM), AA, Avis, National
Posts: 876
Originally Posted by Explore
I know some will think this is par for the course in terms of United service standards, but I'm highly irritated that I had to wait 30 minutes for a response to the call button I pressed today in C class on a LAX-IAD flight.
I agree that this is a problem. Happened to me several times on TATL flights in C (old), ended up getting up to get a drink. Had window seat so had to wake up my neighbor to get out. Unfortunately par for the course as you say. Complain to 1KVoice, maybe eventually UA will get the message. But do not expect much of a response.

Last edited by FreFly; Jan 18, 2010 at 9:56 pm
FreFly is offline