Originally Posted by
cactus_flyer
So he requires me to buy an additional seat. He starts out with close to $1k, but his more friendly gate agent associate agrees to sell me an Economy ticket and upgrade it to First Class on my Silver status. Flight was maybe 1/2 full.
This is insane. Take it up with Customer Service immediately and request a refund for the full amount. If that does not work, dispute the charge on your CC.