Well hello there!

This property has actually been one of my absolute worst Hyatt stays in the past year. Stayed here for one night back in May. Check-in agent was VERY friendly taking the time to explain everything about the hotel to me and greatly apologizing for not being able to escort me personally to my room (no need for that at all). Unfortunately, that's about where the positives stop.

The rooms themselves, while maintained fairly well (although was very humid and sticky feeling inside the room itself, but no cracked lampshades for me at least), are very very dated feeling. Yes, they have a flat screen television, but that does not help the lackluster bedding, the bland carpeting, and just flat out old bathroom.

Needed to take exams at Princeton (through an arrangement with Harvard) on the afternoon of check-in. Literature stated that a shuttle was available all day long (shuttle is actually quite nice, a Cadillac Escalade). However, was told that it did not start back til mid-afternoon from the front desk and that I could wait and the shuttle driver would come in and announce when the shuttle was leaving. This never happened even well into an hour after it was supposed to so I approached to front desk only to be shrugged off as "the driver must not have come into work yet." After another 45 minute wait, I went to the front desk again and this time, the original clerk (whose name slips me) overheard my conversation and immediately got on the phone and hired a private S class to drive me to Princeton's campus ^. Ended up being too late for my final, but upon calling the hotel to request pick up for transportation back to the hotel, the agent who originally checked me in and arranged the car service to campus answered, and immediately recognized who I was and paged the driver (who was two blocks away at the time ).

Housekeeping seems subpar at this property as I found stagnant water in the ice bucket that had clearly been there for some time, and in the mornings, the housekeepers pull the door latch over the room they are cleaning so as not to have to open the door each time, allowing the door to slam quite loudly against the latch.

As far as breakfast, per the new rules of Hyatt Gold Passport, they actually CANNOT just give a continental breakfast anymore when the lounge is closed. I was not even aware that this property even had a lounge, but I was offered full breakfast when I stayed? I did not partake in it so I cannot comment on the quality or offerings.

In terms of location, there is nothing within walking distance of this hotel (particularly since Princeton is not a walking town, outside of Downtown). However, within shuttle range, there is Forrestal Village with a few shops, a small mall across the highway (though again not walkable), and downtown Princeton with a variety of shops and restaurants.

Overall, I had a much better experience at the Hyatt Place Princeton across the highway.