FlyerTalk Forums - View Single Post - Spot of bother in Bangkok!!! (Update: reservation cancelled; now reinstated)
Old Jan 15, 2010 | 10:03 am
  #11  
waribai
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Jan 2009
Location: London
Programs: BA Gold, Hilton Diamond, Accor Diamond, Hyatt Diamond, Marriott Gold
Posts: 549
I also just received this from the hotel

We are sorry that someone at our central reservation made a cancellation for your booking period in 6-9 April 2010 by Traifinder and we are pleased to reactivate your booking for this period with active status as original made.


Sorry again for any inconvenience may cause.


We look forward to welcoming you to our hotel by the river.


In the meantime if you have any question or future assistance please feel fee to contact us any times.



At least they are honest about it. I am just glad I didn't wait to rectify this at the check-in desk!!!
waribai is offline