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Old Jan 14, 2010 | 12:52 pm
  #1  
hokiekev
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Jul 2009
Location: Virginia
Programs: UA 1K, Marriott Lifetime Platinum, National Executive
Posts: 166
Great customer service experience!!!

Hokiekev: Can you look to see if there is a same day confirmed for my flight.

TA: *Tap tap tap* (literally 2 seconds) No.

Hokiekev: But on your website you are selling tickets for alternatives.

TA: There is nothing available.

Hokiekev: But...

TA: *Presses print on the boarding pass*

See it pays to be a PM. I can't wait until DM comes online. That way I can get a step down from this special PM service.
hokiekev is offline