Originally Posted by
waribai
Yes, that's what I would have been expecting but they seem to not want to bother chasing it up and just want me to rest assured that everything is fine. I am worried because it's not the first time I've booked a Sheraton via a third party but it always shows up on the Sheraton database...
Trailfinders are generally pretty good and it is their responsibility. However, for peace of mind, try
Starwood Lurker's advice and see what CCS can see. If they say the reservation is there, then you are fine. If not, then they may be able to fix it anyway.