I said this in another post so if you re-read it then I'm sorry but bottom line is I don't think any of you should be purchasing Platinum. I believe all of you will regret it.
The reputation that Platinum service has was earned through exceptional service provided mostly to clients who were decision makers on $1m accounts. There were virtually no levels that Hertz would not reach to please these customers and profit was never the goal - just satisfaction. I don't see how it is possible for Hertz to even begin to match that level of service to customers who are paying $1200 for it.
I would save my money. I think this is a terrible idea from Hertz.