thank you sfogate...that is great info.. and gets things into proportion, it was tagged and had its priority label on..

I probably got things out of proportion with one of her mobility aids being in the bag

I was in a poor situation dumped by b.a looking at being stuck in london for 4 days...but youre right.. its only a bag...

we had a nightmare journey home between, the illness, poor mobility, train changes and weather... and a bag stolen from the train with the 21st present in that she had saved for for months for her boyfriend, then the frustration of answer machines..
but youre right no one was hurt.. rant over...sorry for starting it gwen