So on a recent trip from ORD-LHR I got an upgrade to biz class

but it went downhill fairly quickly... my FA IMO was quite rude - telling people to "get up and close your overhead bins because I can't do it for everyone", "would you like breakfast? yes ok well you're going to have to getup and pull your tray out fatty"... I know that most southern states use dear as a term of endearment - wonder which states use fatty?
in general her tone and body language just gave the impression that she didn't want to be there... and it's left a poor impression on AA customer service as well!