FlyerTalk Forums - View Single Post - Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Old Jan 10, 2010, 3:14 pm
  #291  
futureacnp
 
Join Date: Jul 2008
Location: BDL
Programs: AA PLT, UA 1K (2k), Hyatt Diamond, SPG Platinum, HHonors Gold
Posts: 683
1. Hyatt Regency San Francisco
2. Balcony Suite. http://sanfranciscoregency.hyatt.com...ocale=&start=8
3. 585 sq ft
4. 1 bed, 1.5 bath.
5. B
6. Incompetent FD agent initially assigned regency club room. I emphasized that the suite upgrade had been confirmed by Diamond line. I was given room 840 (non-RC floor, and it was a SMOKING room! ). They claimed no other room is available. I thought once the upgrade is confirmed by diamond line the room is supposed to be pre-blocked?!

The room itself is fine. It has a separate parlor/living room with 40+" TV, a huge balcony. It has a jacuzzi-type bath with window overlooking the buildings on Market street.

RC lounge is huge. I had to catch an 8:30am flight out of SFO and the lounge isn't open until 7 on Sundays for breakfast, so they gave me a voucher for full breakfast downstairs which includes everything including gratuity.
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