Sorry if this has already been discussed -- did a search & didn't see anything! Also, I spoke to CO reservations once -- & the rep seems to believe this is a system glitch as she was not seeing the same thing as I was!

I booked a 'SB6/SC6' reward ticket for a 77,500 mile redemption (saverpass) for a friend (SEA-GIG). While I was able to select the BF saverpass option (50K miles) -- when I went to 'confirm' the tkt -- it said there were no F/BF seats available for both flight segments of the outbound! It let me book the SB6 -- but assigns 'economy' seats in 'X' (as opposed to 'XN').

So, does this mean this is treated as a 'Plan B' & is my friend actually 'waitlisted' for the B/BF seats?! It appears that there are seats available on those flights, but I assume that they are not yet released for reward travel! Also, if the BF seat does not come through -- will the 'refund' of the extra 22,500 miles (back to my OP account) automatically occur? Do I need to do anything in the interim (the trip is at the end of March)?

Any help in clarifying this situation would be greatly appreciated!:-:

ETA: I called the elite desk & got a great agent -- apparently the domestic F leg did not have availability, but the BF seat was available, so I was able to get it booked! The lesson I came away with is -- when booking reward tkts on-line -- nothing is exactly automatic - ie. 'courtesy' waitlisting needs to be done manually by an agent!