Originally Posted by
njcommodore
No, it sounds like the OP can't get confirmed seats on the return, CO seems to have only booked one direction (if I'm reading this correctly).
Correct. I made the res on the CO website, and it turned out all the flights were on UA. The res showed no seats - all those dashes made me feel uncomfortable so I called UA to get the seats assigned. It is also a level of security in case the equipment changes.
It was when I called UA that I discovered that ~they~ did not show Mrs. dwcatty coming home with me, although my confirmation email from CO showed her return. Matter is still unresolved. I'm not overly stressed (yet).
My time spent booking a pair of free roundtrip tickets is now approaching 5 hours (not counting posting here). Why does it have to be so difficult? I had issues with redemption on AA last year; this is becoming a pattern. Maybe it's just me.
