Originally Posted by
miles_navigator
1. How do you find the T5 Arrivals Lounge after customs? I have only been through T5 once and never went land side. Exact directions or signs to look out for so I can let them know.
2. How does the Spa work; do you sign up when you get the lounge? Is it complimentary with CW or is there a price?
3. I assume the BA departure lounge air-side in T3 won't let them in even though they came off a BA flight in CW (so the only option is to go land side at T5)?
1. Take the elevators or escalators up to the next level, signposted 'British Airways lounge - Galleries Arrivals - by invitation only'.
2. Book as soon as in the lounge - free for all lounge-eligible passengers. The showers are separate from the Spa and there is no need to book.