FlyerTalk Forums - View Single Post - Can I get 4 redemption seats on one flight?
Old Jan 8, 2010 | 6:12 pm
  #29  
NickB
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Originally Posted by FlyingOnceMore
Quite simple really. To wash their hands of you, all TK, or any other carrier, has to do is show they notified your ticket agent, i.e. BD, more than two weeks before date of travel; and you should, therefore, take it up with them.
This makes zero difference for downgrades. Whether they notified you or not, they still owe you downgrade compo if they don't re-route you in the same (or a higher) class. Technically, the obligation is placed by the Reg on the operating carrier, albeit acting on behalf of the ticketing carrier. That said, in practice, the op. carrier tends to push you to take the matter up with the ticketing carrier. You could theoretically insist that the op. carrier reimburses you but it is easier to go with the flow and take the matter up with the ticketing carrier. It makes more sense in any event, since the ticketing carrier has all the data, whereas the op. carrier does not necessarily have it.

Originally Posted by soy
I think you have no hope of getting 75% full fare compo for a downgrade on an award ticket.
Has anybody anywhere ever come across an example of an airline that has done this?
It is not a question of hope or chance but one of legal obligation: if the flight is either to the EU on an EU airline or from the EU on any carrier, Reg 261/2004/EC applies, which means that the pax can demand re-routing and if the re-routing involves a downgrade, the 75% long-haul / 50% medium-haul / 30%short-haul compo is legally due, with no ifs or buts.
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