Originally Posted by
jakeflynwa
The nightmare of Deltamatic will be on display starting around January 31st. They are trying to get us all trained in time but I have a feeling its not going to be to very fun from a pax perspective, while us legacy NW are trying to figure out how to get things done at the ticket counter and the gate. It really is unfortunate they are taking the efficiencies of AOP/PARS and getting rid of it.
Indeed. I just got two 006 tickets converted to 012's, as in 006'es apparently PU503 upgrades are not done until day of flight at the airport (which I know is very time consuming and delays the whole check-in line, plus prevents one from using online check-in). I sure am glad I got it done now, as it sounds like as of February it's 006 only.
It's really beyound me why Delta is so oblivious to both it's passangers and staff needs - and facts - and (almost) always has to chose the worst of two options, ultimately shooting itself in the foot and creating unhappy passengers and staff and worseing it's own reputation in the process.