Originally Posted by
CMK10
I booked a reservation last year as a general member but subsequantly became Silver Medallion. After I checked my reservation, it still showed me as a general member.
Therefore, I reopened the reservation online and clicked "Change Flights". Doing so gave me an option to change my FF number. I merely reentered my number and it now shows me as SM allowing me exit row seats and showing upgrade status as "requested". Maybe it will work for you?
That only works if you have not started travel. For example, if you had gone on your 1st leg of the trip, and that leg made you silver, you CANNOT and DL res. agents CANNOT delete/re-enter your FF#. The result is that you don't get the benefits (read upgrades) that you should get. Why? Because DL's reservation system is not adequate to do its job.
Dave