Originally Posted by
MrAOK
I have a friend flying from DEL-JFK on Emirates then on to Washington (the latter on a separate ticket.
Lately Delhi has been a mess for flights with smog delaying them hours, and raising the possibility of a missed connection in Dubai.
She's supposed to take the 8:30 a.m. flight to JFK, but the flights from India have been missing connections.
Emirates next flight to JFK if she misses the connection is 2 a.m. the next morning. Anyone have any experience with what if anything Emirates would do to get her back earlier which would require she go on another carrier?
She has no status and a cheap ticket so I suspect it's not much.
There is one Virgin Atlantic flight thru London that could get her into New York late. Otherwise to the Washington area, there are some connecting flights and also United's nonstop that leave like at midnight.
Any chance Emirates would move her to that? Short of that would you expect Emirates to offer anything, meals or other things for her unexpected Dubai stay.
As far as the JFK - IAD leg is concerned, EK has no responsibility for it according to the rules. However, if the stopover was longer at DXB due to a late departure from DEL, they would probably take care of the pax that are delayed, but not to the extent of an alternate flight on another carrier.