Travel certificate from refund...where is it?
I had changed a flight on CO.com and the new flight was $199 cheaper and when I made the change the website said this amount would be refunded in the form of a CO travel certificate. I assumed it would be in the email of the new ticket or somewhere in my profile on CO.com. I cannot find any information related to this $199 travel credit. Does anybody have any ideas where it would be? Thanks in advance.