FlyerTalk Evangelist and Ambassador: The British Airways Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Diam, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 33,182
If, as I believe, the KL flight from AMS to SIN is operated by a 772 (9 seats abreas) as opposed AF's 77W (10 seats abreast), I would, on that flight, it would take me less time to choose the KLM option than for Usain Bolt to run 100 metres. The Air France and KLM 77W configuration is a disgrace, a crime against full service flying, and a truly punitive experience. The Air France long haul Y product is generally fine, but if it involves a 77W, I'd frankly choose any alternative because it really makes me feel claustrophobic and I'm a tiny 60kg for 1m75 person. AF and KL's 77Ws are to long haul flying what Ryanair is to short haul flying, except that in the AF/KL case, it is not the service which is sacrificed but the seat comfort.