Originally Posted by
global_happy_traveller
geez if u guys are complaining...i might as well vent too......
1. I am finding that the *G / J-class lines of AC, SQ and NH are longer than Y class lines..... for two reasons (a) passengers on *G / J-class lines think they should be treated with so much favouritism and can waive rules and ask as many questions until they feel bored to the point of becoming a nuisance; (b) there are simply more counters in Y and most Y passengers are now trained to use the kiosks or OLCI.
2. Everytime I fly Exec First, I dont see a conceriege..... HKG, NRT, LHR, YVR.
3. The wait times on those Priority Security Clearance is also getting longer and during off-peak hours, wait times are longer than regular lines.
FYI conceriege are only on Exec First / Int'l flights...not domestic!
FYI 2..... Priority Lines are not for Prestige or *S
So I have learned....to do check-in etc on my own, not complain / be relaxed and only respectfully approach AC staff if i need an upgrade assistance.
I typically clear everything in 20 mins..... [/END OF VENT]
*S was never allowed to use the Priority Check In queue but since when Prestige was not allowed to use the Priority Check In queue when flying AC?
Concierge Service is available to SE's at any time on any fare to any AC destinations so long as the Service is available at the particular AC station. Concierge Service is available to non-SE if travelling in Executive First on an international flight. If you're travelling YYZ-YVR-NRT in business class and you are not SE, you will be entitled to the Concierge Service at YVR and NRT but not YYZ.
If you don't see a Concierge Agent, just ask the AC staff at the check in counter, gate, MLL to "page" one for you and they will albeit if in YYZ, the CA will pull a long face and will likely be very rude to you if you are not SE but flying in Executive First on an international flight.
I don't know which SQ and NH cities that you're referring but my check in experience has been very favourable with these two *A airlines in several of their Asian airports (within the past 12 months) as *G.