bostonbali, we were likely at the hotel around the same time.
I had a 2-night stay just before Xmas and then a 1-night stay just after New Year.
For the first stay, we got the same xx07 suite as you did. What a fantastic upgrade! It is a proper separate bedroom from the living/dining/work area. Floor to ceiling windows throughout. 1.5 bathrooms. As noted, the only aspect overlooked is the old-style tvs. The master bathroom is very nicely done, with an outstanding shower (great water pressure).
Platinums are invited to check in at the lounge on 33. The staff there is very gracious and accommodating. The lounge itself is nice. Food service is not notable during the day, but decent during the 530-730pm happy hour. This includes a cheese tree, a rotating hot app, a station (one day was an Indian rotti type thing, another was mini hot sandwiches, I forget the other), and a dessert. Plus open bar. (Other hours just soft drinks.)
The lounge also serves breakfast in the morning. We used this when checking out before 7am to catch a flight. Other than that, do check out the absurd buffet downstairs. It is really over the top. That bakery in the back was just icing on the cake. And everywhere you look you find something you'd missed earlier, whether it is the salads or the salmon or the cheeses. Just crazy. And comped for Plats, including those on awards (we were C&P).
They go the extra mile to recognize plats. In addition to 500 pts amenity (neither of mine have posted yet - typical) they offer choice of another gift. The first time, we took the special chocolate bar. It turned out to be white chocolate, so we exchanged it for the chocolate covered marshmallow. That too was disappointing b/c the marshmallow was strawberry (or raspberry?) flavored. Oh well, the next stay we just went with the mixed nuts.
They also press 3 garments for free upon arrival. Internet was reasonably priced at the half price level (~$10 for 24 hours).
Concierges were helpful and cheerful and patient. Somehow, a lot of the staff knew our names in pretty short order - a staple at higher end Asian properties.
Bellhops were great too. Very responsive. They also stored some things for us in the 10 days or so b/w our stays.
Location is excellent. Near a lot within walking distance, and pretty close to the monorail.
Pool is nice. There is also a sauna and gym.
C&P is a true bargain here. And they don't even mess around the unfair exchange rates.
On our second stay, for one night, there was no outstanding upgrade. But our room was fine. This was on Sunday night, just before the first business day of the New Year. I understand from a colleague who stays here frequently for work that the abundance of (Plat) consultants makes upgrades difficult in normal circumstances. I think our pre-Xmas upgrade was lucky, as most had shut down for holidays already.
Regardless, it was a great stay in a well located hotel at a great C&P value.
Oh, some comments on a/p xfer. Our first time, we arrived at the LCCT. We went to the cab stand and paid 102.10 MYR. I was too naive to realize we were paying for a "premium" car. When we returned to the LCCT a few days later, we paid 80 MYR directly to the driver of a "budget" taxi that the hotel doormen summoned for us. A few weeks later, we arrived again at the LCCT, and this time knew enough to ask for the budget taxi. The fare was 74.30 MYR. The agent tried to say we had too much baggage for the budget taxi, but relented when we pushed. We fit fine with one bag in the passenger seat. This time, we were returning to KUL (the main terminal) the next morning, and arranged directly with our driver to pick us up in the morning for 80 MYR. He was there waiting for us and I paid him a bit extra. Bus or train to Sentral is very cheap (~10 MYR), but I wouldn't want to go this route unless I had very little baggage. You then need to cab or monorail to closer to the hotel (and then walk if you monorailed).