FlyerTalk Forums - View Single Post - Official "Tips on Re-using Ticketless Travel Funds" thread

Jan 5, 2010, 1:45 pm

#14

brkandjfk

Join Date: Oct 2009

Location: SAT

Programs: Delta DM, Marriott Titanium, Hilton Gold (LT), Nat EL Exec, Hertz PC

Posts: 625

Quote:

Originally Posted by BarbiJKM

Anyone else having a problem with EBCI not transferring on a changed reservation under the same conf number? (I understand that EBCI is not refundable and does not become TTF, but it HAS transferred when a CHANGE, not cancellation, has been made in the past on the same reservation.)

"If an EarlyBird Check-in Customer chooses to change a flight, will the EarlyBird Check-in options transfer to the new flight?
It depends. EarlyBird Check-in is tied to the Customer's reservation for which the EarlyBird Check-in purchase was made and will be transferred to the Customer's new flight if he/she changes the flight at least 25 hours prior to the original flight's scheduled local departure time and so long as the change is to a flight that will depart in more than 25 hours. Since EarlyBird Check-in is associated with a reservation, any changes must be made within the same reservation record (same confirmation number) in which the Customer purchased EarlyBird Check-in." -- http://www.southwest.com/flight/earl...irdCheckInFAQs

Could the issue be the time the change was completed or the timeframe of the flights? It looks like there are two windows in play (of course all with same PRN). (underlining and bolding mine)

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