Originally Posted by
B747-437B
Hilton Sharks Bay Resort, Sharm El Sheikh : I got off on the wrong foot with this property after a security guard mistook me for someone else and tried to physically tackle me while trying to check-in. The embarassed lobby manager went out of her way to make it up to me during my stay with complimentary room upgrade, minibar, airport transfers, etc...
Nice recovery, but I'm surprised that such an event makes it a top hotel in your book. For me it would be a great story and somewhere I would still be highly unlikely to stay or recommend again.