Similar situation here. Flew BOS-ORD-SFO yesterday. Bag scanned at BOS. No record of scanning
off at ORD. They are trying to locate the bag either at BOS or ORD. Filed a delayed bag claim at SFO on Arrival from ORD (via the bag kiosk).
That's the sum of about 5 calls. Looks like its 'sit-back-and-wait-time' for them to locate the bag first. And hope that the tag hasn't been ripped off.
In terms of next steps
1. I've called them to provide detailed description of the bag including identifiable items within.
2. We are itemizing what was in the bag (to the extent we remember) and valuing them.
3. This
URL indicates that 72 hrs after the bag was lost, we can file a bag tracing claim form. If the each item in the bag is <100$ and the sum is in the 2000-3000 $ range, do they still need receipts? We don't have receipts for many of the items.
4. How do people account for the time spent in this nonsense of calling United repeatedly? What about the time spent shopping for replacements?
Anything else to do?