Originally Posted by
underpressure
any Ruth's Chris
+1
I went there in Raleigh and it was a horrible experience. I wrote a scathing review on CitySearch. A year later, CitySearch pulled the review stating:
Originally Posted by CitySearch
Thank you for submitting a review of Ruth's Chris Steak House on Citysearch. In order to assure that reviews are as helpful as possible to the community, we've established content guidelines for all submissions. Unfortunately, your review violates these guidelines and cannot be posted.
The review was completely factual, and I suspect that the restaurant was advertising on CitySearch and had CitySearch pull the review to boost their ratings. I wrote to CitySearch asking how exactly my review "violated" their guidelines, and they never wrote back.
Based on this experience, I'm certain that CitySearch regularly deletes critical ratings without cause based on pressure from the restaurants. Which is why I no longer trust CitySearch ratings.