oooh... I see. Well then I guess the AA rep wasn't rude, just telling the truth! Okay then, I'll have to decide if it's worth trouble to buy in Ecuador (or find a way over the phone) vs. using the tool. We'll see - if AA comes back with a much better price (>$100 lower) then I'll consider it.

startpacking - I just remembered! I think the problem I had with the OW "Book Now" was that my Firefox browser was blocking pop-ups. It wasn't obvious at first, but at some point I figured that out and that *might* be why it's working for me now. Good luck!