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Thread: Cathay Pacific Considering Changing Service and Catering for Op-Upped Pax?
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Old Dec 31, 2009 | 6:20 pm
  #44  
Mul
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Join Date: May 2001
Location: San Francisco, CA, US
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How much $$ really does CX saved by doing this and pissing off their FF customer whom happened to have Y ticket at that moment? It's a bad decision if single person got op-up and given the service like that in the entire J cabin.


A penny wise , pounds foolish.
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