Yes, the CSR was located somewhere in India. The majority of the call was spent by him trying to see if I was eligible for the 1000 bonus starpoints per additional card promo. I insisted that I was as I already received 1 card with the 1000 bonus points. Once we straightened that out, he asked me the name for the new card and I gave my name to which he didn't even react. I wasn't sure so I casually stated that I wanted a second card for my business expenses. He took down my SS# and my DOB and that was it.

I will call a couple days from now and check the status. Hopefully, there isn't a check in the system for identical socials.