FlyerTalk Forums - View Single Post - New configuration Aircraft IFE turned off due to dec 25 incident which affects seats
Old Dec 29, 2009 | 10:53 pm
  #8  
jrockway
 
Join Date: Aug 2007
Location: Chicago
Programs: AA EXP
Posts: 172
If you paid for a fully-flat seat and didn't get one, that is false advertising. I would ask AA for your money back.

(These silly TSA rules will go away when it starts costing the airlines serious money. When premium-cabin passengers start wanting their money back because they aren't allowed to use the premium services anymore, it ruins the entire legacy-carrier business model.)
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