FlyerTalk Forums - View Single Post - Delta.com Bug Reporting: The Official Master Thread
Old Dec 28, 2009 | 6:03 pm
  #492  
k5xs
 
Join Date: Dec 2009
Posts: 92
Is My Memory Failing Me?

I tried to get on delta.com just now to book RT XNA-STR, using "Lowest Fare" as my main criterion.

As I entered my departure and return dates, I was--as usual--taken to the first (outbound) "Available Flight Segments" page.

I _thought_ (through a long while of doing this and several trips to Europe every year) I would be presented with fares associated with the various outbound itineraries, so I could pick the ones that were cheapest. But I saw no fares at all until I selected a return segment as well (when I was presented with the total fare).

As I remember things, I was always presented with a fare as I entered the outbound segments, letting me choose the cheapest options as I went along.

I called delta.com support (888-750-3298) and spoke to a seemingly nice lady with a strong accent who esentially said "It's an international flight, so you won't see your fare until you build the whole thing."

She may well be right, but that is not how I remember things. I went over to nwa.com and was presented with what I wanted, but I would rather book on delta.com. But frankly, I don't want to spend the hour or so it will take to find out which combinations and permutations add up to the lowest fare.

Can anyone tell me if I am remembering right that I used to see fares as I built up the ticket?

(And I'm not a novice at this, as I did 164,000 MQMs this year, all on delta.com...)

Thanks.
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