Well, open todays mail to find my replacement card that I had requested last month in the mail. My old one was due to expire in Feb.04, but as it was damaged (cracked magnetic stripe) I decided to not wait till next month and order a new/replacement one last month.

I open the letter and find the new card has a "valid from" date of 12/03 (absolutely correct, the month I requested it) and a "valid to" date.

The valid to date is 02/04 !! The original expiry. In other words, some bright spark sent me a "new" card with a 2 MONTH validity (!) on it. .