Originally Posted by United PR

Wanted to clarify some topics mentioned in this thread.

Shortly after the situation on the flight from Amsterdam to Detroit, we temporarily disconnected the IFE on IPTE flights inbound into the U.S. We did this to immediately comply with a component of the new TSA security directive. If we were not able to comply, we likely would have had to cancel the flights that were scheduled to depart shortly after the directive was issued.

As more time progressed between when the directive was issued and when our next bank of international flights departed, we were able to turn off the GPS portion of the IPTE IFE system and keep the remainder of it in operation. IFE on IPTE (B767 and B747) is now in operation and continues to be on the B777s.

For those of you who were inconvenienced during this short interim phase, Customer Relations will be reaching out to you to apologize with a goodwill gesture.

To comply with the current TSA security directive, Channel 9 is turned off on international flights inbound to the U.S.

All this aside, we hope you had a nice holiday.