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Old Dec 28, 2009 | 9:05 am
  #39  
pnsnkr
 
Join Date: Mar 2006
Posts: 4,226
Originally Posted by stimpy
1. Why did you get the original ticket booked in L?
At the time of ticketing, CX couldn't see any D availability even though RJ representative could see availability. I was informed that I couldn't leave any segment open because it was an e-ticket and so I was left with no choice but to book the RJ segments in L.

Originally Posted by stimpy
2. On these kinds of tickets, it is always best to visit the office. Never try over the phone as your entire routing could get screwed up.
3. It's best not to try this at an out-station such as CAI. If you went to the CX office in Kowloon, you would get comfortable courteous service. They even took great care of my RTW change to a BA issued ticket.
This is a very sage advice, but also spotlights the major issues with the alliance. This kind of RTW ticket is the Flagship product of the alliance, isn't it?
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