As for LM KL, I found that Platinum amenities not really communicated. I had to ask for any sort of booklet, only then the could-care-less staff opened her desk and gave a card to me. Even so, both of their local gifts were not available. The evening cocktail was so so in term of the finger food. The lounge itself looks ordinary with just chairs and non-descript staff who seemed to have argument on the phone where everybody could hear it. LOL.

Oh, I had to walk to the club desk to ask about the room. It was ready but nobody could make an effort to inform a guest who was just a few yards away. If they think everyone is happy loitering at the boring looking lounge, they are wrong.

With such a lowly experience here, I am very sure Westin KL and Sheraton Imperial wont have trouble to best.