FlyerTalk Forums - View Single Post - The Ultimate Baggage Lost / Delayed / Stolen / Damaged Thread

Dec 24, 2009 | 2:35 pm

#60

KVS

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Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by Pavan123

1. Yes this was a return ticket. I had to go back to US via same route afetr a week.

2. My family back in India recieved the luggage yesterday, So Qatar is informed only by phone about the missing items. Nothing in written yet.

Quote:

Originally Posted by Pavan123

Can a fax reciept be a valid proof for the letter of claim.

btw thanks for prompt replies KVS.

You need to file a written claim ASAP (see a sample letter at http://www.MontrealConvention.org/le...st_luggage.htm); fax would be OK (be sure to keep a copy of the the report/receipt).

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