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Thread: Cancelling half of a WN RR award ticket. Online or on the phone?
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Old Dec 24, 2009 | 10:20 am
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nsx
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Originally Posted by toomanybooks
Booked a couple RTs with RR award tickets. Neglected to do them as one-ways. Now I see a great rate on the outbound portion, but not the return.

Is it best to cancel the one-ways on the phone with Customer Service? Thanks.
That's your only option. It cannot be done safely online unless award seats are still available on the part you want to keep.
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