FlyerTalk Forums - View Single Post - No perk too small for top flyers - New York Times article
Old Dec 23, 2009 | 11:45 am
  #24  
ADLFO
 
Join Date: May 2008
Programs: DL AA UA
Posts: 2,359
Originally Posted by Lane412000
Obviously, Micheline Maynard did not actually visit the DL SkyClub before writing the article:

Once inside those airline clubs, these elite fliers can get free cocktails and buffet meals,
Well, when Jimmy Buffet is having free cocktails, he eats very little.

Originally Posted by Lane412000

“It’s comforting to know when you have a canceled flight or a problem that, boom, your call is answered,” he said. “You never have to hear, ‘Your wait time is 35 minutes.’ ”

Zipper I need this phone number you have...
I'm not complaining because I usually don't have to wait long, but boom, my call is answered? Not so much.


Originally Posted by Lane412000
The new tier “gives them something to strive for,” said Jeff Robertson, vice president of loyalty programs at Delta.

Can I find out what this something is that Mr. Robertson is mentioning?
Yeah, that's what I'm wondering as well.
ADLFO is offline