My SO and I are on flight from ORD-CUN early next week. I found out that we are listed separately on the wait list. #4 and #7. Including me there are 4 1K's on the flight.

I called the 1K desk to confirm that we were listed together and she said yes, when I asked what numbers she became rather quiet and then told me I would have to wait until I arrived at the airport. Currently, there is enough upgrade space for both of us to clear, but things could change and I don't want to miss the upgrade because of some sort of glitch. A second call to the 1K desk didn't do any good either.

And yes, I am 100% sure we are not listed together.

Any ideas why? Any ideas how to get it fixed?

Thanks!