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Old Dec 23, 09, 9:25 am
Join Date: Jan 2005
Posts: 190
I reached the threshold with my November statement and now the December statement has generated as well. My status still hasn't updated, despite 2 phone calls (one in Nov and another one today) and a "case number". Still waiting to speak to a supervisor to, hopefully, resolve.

***Supervisor manually updated to Gold, but has annotated file to say can't update manually again - must wait for Amex to send the info over. End result is okay status-wise, but I'm not thrilled with the way the process went. Makes it seem like I'm not deserving of the status. This is the first year I have used Amex to reach Gold (was Gold for many years, but went to Silver this April). Hopefully, next year will be smoother.

Last edited by Idranet; Dec 23, 09 at 9:43 am
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