FlyerTalk Forums - View Single Post - I'm done with Marriott
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Old Dec 23, 2009 | 8:14 am
  #43  
hhoope01
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Originally Posted by docr775
Hilton came out and bluntly said "we are increasing the point redemption levels." Marriott called it an "enhancement" and sugar coated it by giving PLATs a 50% bonus.
Just so I understand you correctly, you are saying you would have preferred Marriott to NOT hand out a 50% bonus to Plats and to have said we are increaseing points for awards? (I read it that way based on your seeming approval of Hilton's approach over Marriott's.)

I don't know about you, but basically Marriott's "sugar" coating was one of the few things I did appreciate. Yeah, it would have been nice if they were more upfront with the program devaluation, but at least they did offer their best customers (Plats) something to help ease the pain.
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