Originally Posted by
darthbimmer
It's funny seeing people here citing points devaluation and declining service as reasons to switch over to Hilton, considering the HH points devaluation coming in January 2010 and their declining level of service for Diamond elites. With the level of frustration expressed in the HH forum it's hard to believe the grass is greener over there.
A similar doom and gloom was present on this board when Marriott announced their "enhancements" to the point redemption program not too long ago. Hilton came out and bluntly said "we are increasing the point redemption levels." Marriott called it an "enhancement" and sugar coated it by giving PLATs a 50% bonus. Over the last two years I have been treated very well by Hyatt, SPG and Hilton so I will continue to use them for all my travel. All reward programs will change over time to tweak a few more dollars for the bottom line. You just have to look at what fits your travel pattern best and go with that. I remember when you could upgrade CO's cheapest fare to Biz for 20k miles each way with no copays. Now it cost $500 each way. I still fly CO when their schedule fits my schedule.